Dealing with Aggressive Behaviours - An Introduction

Central Queensland University (CQU) in Rockhampton, Australia, established in 1967, offers a student-centered environment with a strong focus on practical and industry-aligned programs. Serving over 32,700 students, including around 5,000 international students, CQU combines regional strengths with global perspectives across areas such as business, health, engineering, education and environmental science. The university emphasizes experiential learning, work-integrated placements and research that addresses regional and global challenges.

CQUniversity’s campuses provide friendly campus communities, academic support services, and opportunities for internships and local industry engagement. International students benefit from orientation programs, study skills workshops and English language support, plus access to student clubs and wellbeing resources. The Rockhampton campus offers a balance of regional lifestyle and pathways to professionally oriented education with clear links to employers and community partners.

Graduates from CQU are prepared for practical roles in industry, public service and research, often leveraging hands-on experience gained during their studies. Prospective international applicants should explore program accreditation, entry requirements and scholarship options, and contact the international office early to arrange visas, accommodation and transition support for a smooth start in Australia.

This online micro-credential is designed for community care workers who encounter aggressive behaviours in their clients. Over a duration of 2 hours, students will learn about the common triggers of aggression and effective strategies to manage such behaviours. This course is ideal for those seeking to enhance their skills in a challenging work environment.

The curriculum focuses on identifying the purposes behind aggressive behaviours and recognizing common triggers. Students will also explore practical strategies to assist individuals in need while promoting positive relationships. The course includes an online quiz for assessment, ensuring that learners can apply their knowledge effectively.

Upon completion, students will receive a Certificate of Completion and a digital badge, which can be shared on social media or added to professional portfolios. This micro-credential supports Continuing Professional Development (CPD) requirements, making it a valuable addition for those in the healthcare profession.