Network Technical Support

Conestoga College is a well-regarded public college based in Kitchener, Ontario, offering more than 200 programs across fields such as engineering, business, health sciences, information technology, media and design. Established in 1967, the college serves roughly 16,000 full-time students and around 1,800 international students, and delivers applied training through multiple campuses across the Waterloo Region. Conestoga emphasizes career-focused education designed to equip students with job-ready skills.

The college is known for hands-on learning, modern labs and close ties to local industry, which support co-op placements, internships and employer-led projects. Program options include certificates, diplomas, degrees and postgraduate credentials, allowing clear progression routes for students seeking technical expertise or academic advancement. Strong employer partnerships and a focus on experiential learning help graduates transition smoothly into regional and national job markets.

International applicants can expect comprehensive admission guidance, orientation programs and student support services that address academic, language and settlement needs. Conestoga’s career services and alumni network aid job search and professional development, while campus life offers clubs and activities to build community. Prospective students should explore program-specific entry requirements, co-op options and scholarship opportunities to plan a practical and rewarding pathway.

Network Technical Support is a Non-degree program at Conestoga College in Kitchener, Canada. This one-year program helps you gain knowledge and skills to configure and troubleshoot end user computers, server operating systems, infrastructure services, and networks. You will learn to refine your skills by completing activities typical in a business setting within an IT support role.

The curriculum includes courses like Fundamentals of Information Technology Infrastructure Library, Hardware Fundamentals, Network Fundamentals, and Windows Server. You will develop skills to identify, install, and service computer system components, install and update operating systems, and build a local area network. You will also learn to communicate technical information effectively and complete work in compliance with relevant policies and procedures.

After completing this program, you can pursue careers like IT Support Specialist, Network Administrator, Computer Systems Technician, Help Desk Technician, or IT Consultant. You will work in industries like IT, healthcare, finance, or education, and employers may include companies like IBM, Microsoft, or government agencies.