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Build a Chatbot with Voiceflow: Ecommerce Customer Support

New York, United States

The Non-degree in Build a Chatbot with Voiceflow: Ecommerce Customer Support at Coursera Project Network is a program for international students taught in English.

đź“– Introduction

The Coursera Project Network is a unique initiative within Coursera, a leading online learning platform founded in 2012. It is not a university, but rather a public, open-access platform that facilitates the creation and delivery of hands-on projects by experts and educators. The Coursera Project Network is distinguished by its focus on practical, project-based learning, enabling learners to apply their skills in real-world scenarios. This approach allows individuals to gain tangible, job-ready skills quickly and efficiently.

📚 About the Program

Are you interested in using one of the cutting-edge AI chatbot technologies to create innovative business solutions?In this 2-hour long project-based course, you will learn how to set up a customer support chatbot using Voiceflow, a powerful conversational design tool. By the end of this course, you will have mastered the basics of setting up a chatbot, capturing user responses, and managing complex interactions with conditional variables.To achieve this, you will create a fully functional customer support chatbot for an ecommerce store, capable of handling common customer queries, providing product information, and tracking orders. You'll work through real-world scenarios, integrating a knowledge base and customizing the chatbot’s appearance to align with the brand.This project is unique because it offers hands-on experience in building a practical and scalable customer support solution using Voiceflow. No prior experience with Voiceflow is required, making this course accessible to all aspiring chatbot developers looking to enhance their business automation abilities.

Are you interested in using one of the cutting-edge AI chatbot technologies to create innovative business solutions?In this 2-hour long project-based course, you will learn how to set up a customer support chatbot using Voiceflow, a powerful conversational design tool. By the end of this course, you will have mastered the basics of setting up a chatbot, capturing user responses, and managing complex interactions with conditional variables.To achieve this, you will create a fully functional customer support chatbot for an ecommerce store, capable of handling common customer queries, providing product information, and tracking orders. You'll work through real-world scenarios, integrating a knowledge base and customizing the chatbot’s appearance to align with the brand.This project is unique because it offers hands-on experience in building a practical and scalable customer support solution using Voiceflow. No prior experience with Voiceflow is required, making this course accessible to all aspiring chatbot developers looking to enhance their business automation abilities.

🏫 About the University

The Coursera Project Network offers a wide range of guided projects across various domains, including business, technology, data science, and more. These projects are designed to be completed in a short time frame, typically a few hours, providing learners with a quick and immersive learning experience. Through step-by-step instructions and hands-on practice, participants can build confidence in their abilities and directly apply what they learn to their personal or professional pursuits. The Coursera Project Network empowers learners to bridge the gap between theoretical knowledge and practical application, making it a valuable resource for skill development and career advancement.

đź’° Fees

Application Fee

$0 USD

$0 USD

Tuition Fee

$49 USD

$49 USD

per year

âś… Entry Requirements

All students from all countries are eligible to apply to this program.

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