Dialogflow CX: Enable IVR Features for your Voice Agent

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The Dialogflow CX program is a self-paced lab offered by Google Cloud, where international students can learn to enable IVR features for their voice agents. This non-degree program takes a few weeks to complete and is taught in English.

The curriculum covers building conversational agents with IVR features, conversation repair, and Speech Synthesis Markup Language (SSML). Students will work in the Google Cloud console, exploring features like DTMF and Barge-in, and integrating their agents with telephony providers.

Graduates can work as Conversational AI Developers, Voice Experience Designers, or Telephony Integration Specialists, with employers like Google, Amazon, or Microsoft. They can also pursue careers as AI Engineers, Chatbot Developers, or Customer Experience Managers, applying their skills to various industries and companies.