Introduction to IT Service Management using ServiceNow

Doane University, located in Crete, United States, is a distinctive institution that has been cultivating well-rounded individuals since 1872. You'll find a unique blend of tradition and innovation here, with advantages including small class sizes, personalized education, and a focus on critical thinking and ethical leadership. This approach helps you develop into a thoughtful contributor to society, prepared not just for a career but for a lifelong pursuit of knowledge and civic responsibility.

Specifically, Doane University offers 99 programs, covering many fields. You can explore different subjects, from engineering and business to medicine, and engage with various research areas. English is the primary language of instruction, providing you with an opportunity to improve your language skills while studying alongside students from diverse backgrounds.

As a student at Doane University, you'll be part of a close-knit community of 1886 students, including 31 international students. You'll have opportunities to engage in internships, research, and global experiences, all set within the charming city of Crete. The city's unique character and the university's campus facilities will provide you with a great environment to learn, grow, and make lasting connections.

The Introduction to IT Service Management using ServiceNow program is a non-degree course for students interested in IT. It's a 1-week online program taught in English.

This program teaches IT service management skills using ServiceNow. Students will learn about incident management, problem management, and change management. They will also get hands-on experience with the ServiceNow platform.

Graduates can work as IT Service Managers, Help Desk Technicians, or IT Support Specialists in various industries. They can also work as IT Consultants or Technical Support Analysts.