Master in M2 Management de la Relation Client, Qualité et Digitalisation (MRC)

This programme aims to train managers capable of managing operational and strategic issues of client relationship and customer experience. It involves a comprehensive and interdisciplinary approach to the challenges of customer relationship and customer satisfaction. Students will gain expertise in the management of quality and customer relations, with a focus on digitalisation and e-commerce. The programme includes a short-term international semester where students engage in intercultural management and an international seminar abroad.