Master in M2 Management de la Relation Client, Qualité et Digitalisation (MRC)

The M2 Management de la Relation Client, Qualité et Digitalisation (MRC) programme boasts a distinctive structure of 8 thematic blocks of study. The modules are taught in annualised (continuous) format, enabling students to engage with both a theoretical research methodology and a practical project, as well as engage in a short international mobility experience. Each block is dedicated to a specific aspect of customer management, including quality management, digital transformation, and international business development. The programme culminates in a final project and dissertation, providing students with the tools to analyse data and build successful customer experiences.