Master in Advanced Communication Skills Training

The application deadline for Master in Advanced Communication Skills Training is Aug 31, 2027. Tuition fees are 500 GBP per year.

Healthcare professionals—specifically doctors, nurses, and senior staff at band 6 and above—who are looking to refine their interpersonal efficacy in complex clinical environments will find this course transformative. Rather than passive learning, this programme places participants at the centre of the agenda, using their own real-world professional hurdles as the primary material for growth.

The curriculum is built upon a rigorous evidence-based framework, ensuring that every interaction practiced is grounded in clinical literature and proven psychological strategy. By engaging in dynamic, experiential workshops featuring professional actors, you will move beyond theoretical knowledge to master the art of navigating high-stakes conversations. You will have the opportunity to test alternative communication strategies in a safe, constructive environment where video-recorded role-play provides immediate, actionable feedback.

Core Focus Areas

The training addresses the most demanding aspects of clinical practice, with sessions frequently covering:

• Breaking difficult or life-changing news with clarity and compassion.
• Managing high-emotion interactions, including patient anger or family distress.
• Navigating complex professional dynamics and team-based communication.
• Handling sensitive queries and institutional complaints with grace and professionalism.

This is an intensive, two-day commitment taught by nationally accredited facilitators, designed to shift your confidence levels and enhance your ability to lead through communication.

University of East Anglia, Norwich is a university in the United Kingdom, founded in 1963, with 2820 international students among its 16872 total students.

The university has 400 programs, covering various subjects and research areas, allowing students to explore their interests.

Norwich provides a great location for students, with a rich history and cultural events to enjoy outside of campus.