Certificate II in Tourism

Central Queensland University (CQU) in Rockhampton, Australia, established in 1967, offers a student-centered environment with a strong focus on practical and industry-aligned programs. Serving over 32,700 students, including around 5,000 international students, CQU combines regional strengths with global perspectives across areas such as business, health, engineering, education and environmental science. The university emphasizes experiential learning, work-integrated placements and research that addresses regional and global challenges.

CQUniversity’s campuses provide friendly campus communities, academic support services, and opportunities for internships and local industry engagement. International students benefit from orientation programs, study skills workshops and English language support, plus access to student clubs and wellbeing resources. The Rockhampton campus offers a balance of regional lifestyle and pathways to professionally oriented education with clear links to employers and community partners.

Graduates from CQU are prepared for practical roles in industry, public service and research, often leveraging hands-on experience gained during their studies. Prospective international applicants should explore program accreditation, entry requirements and scholarship options, and contact the international office early to arrange visas, accommodation and transition support for a smooth start in Australia.

This Certificate II in Tourism is designed for individuals passionate about travel and customer service. It provides foundational skills for working in various sectors of the tourism industry, including travel agencies, restaurants, and theme parks. The course is delivered online, making it accessible for students who prefer flexible learning options. Ideal candidates are those who enjoy interacting with diverse groups and are looking to start a career in tourism.

The curriculum covers essential topics such as sourcing information on the tourism industry, providing customer service, and participating in safe work practices. Students will engage in practical assessments, requiring them to work in a customer-focused role within a tourism business. This hands-on experience is crucial for developing the skills needed to thrive in a fast-paced environment.

Graduates of this program can pursue various job roles, including tourism assistant, customer service representative, and travel consultant. Employers may include travel agencies, holiday parks, and cultural sites. The skills acquired are transferable across different sectors, allowing graduates to explore diverse career pathways within the tourism and hospitality industries.