Universiti Teknologi MARA

Master in Customer Service Management

Shah Alam, Malaysia

The Master in Customer Service Management at Universiti Teknologi MARA is a 1 year long program for international students taught in English.

Introduction

Universiti Teknologi MARA (UiTM) is Malaysia's largest institution of higher education, renowned for its extensive network of campuses and commitment to academic excellence. It offers a diverse range of programs across science, technology, and social sciences, making it a premier choice for students seeking a comprehensive educational experience.

About the Program

The Master in Customer Service Management is a one-year program for individuals seeking to improve customer relations. It's a Master's degree offered by Universiti Teknologi MARA in Malaysia.

This program covers customer relationship management, service quality, and strategic management. Students learn through case studies and projects, developing skills to adapt to the evolving service industry.

Graduates can become Customer Service Managers, Client Relations Specialists, Service Quality Managers, or Customer Experience Consultants. They find opportunities in retail, hospitality, and corporate services.

Similar Programs You Can Apply To

Direct application via Global Admissions is not available for this program. Browse similar partner programs below or visit the university's site to apply directly.

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