Customer Service Practitioner Level 2 Apprenticeship

The Customer Service Practitioner Level 2 Apprenticeship at Barnsley College is for students who want to start a career in customer service. This non-degree program takes one year to complete and is taught in English.

The curriculum includes subjects like customer service principles, communication, and teamwork. Students develop skills like listening, questioning, and providing information to customers. They also get to practice their skills in a real work setting.

After completing this program, students can work as Customer Service Assistants, Sales Assistants, or Receptionists. They can find jobs in industries like healthcare, education, or government, and work for companies like hospitals, schools, or local authorities.