Service Design

Häme University of Applied Sciences (HAMK) in southern Finland traces its roots back to 1840 and now serves around 10,000 students across multiple campuses, including Hämeenlinna. HAMK is known for a practical, research-informed approach that connects education directly to industry needs. Its strengths include bioeconomy, smart sustainable design and international business, supported by modern labs and collaborative learning spaces that emphasize applied problem solving.

HAMK offers a range of English-taught degree programs, supported by applied research units such as HAMK Tech and HAMK Bio. The university prioritizes sustainability, innovation and close partnerships with local and international companies, giving students hands-on project experience and strong employment outcomes. Small class sizes, project-based learning and professional coaching help graduates transition quickly into the workforce.

International students receive comprehensive support including orientation, visa guidance and dedicated services to ease integration into Finnish life. With a high quality of life, strong social supports and a focus on sustainable solutions, HAMK appeals to students aiming for careers in green industries, design and global business. The university’s practical training and industry links make it a solid choice for career-oriented international students.

The Service Design program at Häme University of Applied Sciences is a 3-year non-degree program for students who want to learn how to design services from a customer perspective. It helps students develop essential skills and tools to navigate service processes and create high-quality service experiences. The program is taught in English and takes place in Hämeenlinna, Finland.

The curriculum covers key topics such as design thinking, service specifications, and customer-oriented service descriptions. Students will learn to work on real-world projects, collaborating with organizations to enhance service concepts. They will also develop skills in discovery, definition, development, and delivery, preparing them to create services that meet customer needs.

Graduates can pursue careers as Service Designers, Business Administrators, Marketing Specialists, Entrepreneurs, or Customer Experience Managers. They will be valuable assets in various sectors, including business administration, marketing, and entrepreneurship, where innovative thinking and a deep understanding of customer needs are essential.