Conflict Management - Strengthening Personal Competencies

Laurea University of Applied Sciences, founded in 1991 and operating across multiple campuses in the Helsinki-Uusimaa region, is known for its Learning by Developing model that integrates academic study with real-life projects. Serving over 10,000 students, Laurea focuses on applied education in fields such as social services, health care, business management and hospitality. The institution emphasizes close cooperation with regional partners to ensure that learning is practice-oriented and aligned with labour market needs.

Degree programmes at Laurea combine classroom learning with project work, internships and collaborative RDI activities, giving students frequent opportunities to solve authentic challenges alongside employers and public-sector organisations. The university has received external recognition for quality and maintains strong links to local businesses and service providers, which helps graduates transition smoothly into professional roles.

International students find an inclusive atmosphere and extensive student support services, including career guidance and help building a professional network in Finland. Laurea's applied approach, regional partnerships and alumni base make it especially suitable for students who want to develop practical skills, gain work experience during studies and pursue careers in service-oriented sectors across the Nordic region.

This course is designed for professionals and leaders in the non-profit sector, including social work, health, education, and more. It spans three days, focusing on practical skills to manage conflicts effectively. Ideal for those who seek to enhance their conflict resolution abilities in a supportive learning environment.

Participants will explore the fundamentals of systemic approaches to conflict, engage in self-reflection, and develop actionable competencies to prevent destructive situations. The course includes interactive sessions, allowing for real-life application of techniques in both personal and professional contexts.

Graduates of this course can pursue roles such as conflict mediator, social worker, or team leader in various sectors. The skills gained are transferable across industries, equipping participants to handle conflicts in diverse environments, from non-profits to corporate settings.