Conflict Management - Strengthening Personal Competencies

At ZHAW Zurich University of Applied Sciences, applications for the Apr 2027 intake are due by Mar 6, 2027; tuition fees are 1,200 USD per year.

This course is designed for professionals and leaders in the non-profit sector, including social work, health, education, and more. It spans three days, focusing on practical skills to manage conflicts effectively. Ideal for those who seek to enhance their conflict resolution abilities in a supportive learning environment.

Participants will explore the fundamentals of systemic approaches to conflict, engage in self-reflection, and develop actionable competencies to prevent destructive situations. The course includes interactive sessions, allowing for real-life application of techniques in both personal and professional contexts.

Graduates of this course can pursue roles such as conflict mediator, social worker, or team leader in various sectors. The skills gained are transferable across industries, equipping participants to handle conflicts in diverse environments, from non-profits to corporate settings.